Terms of Service

Welcome to Indian Kaapi. By accessing our website and making purchases, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Indian Kaapi website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

2. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in US Dollars and are subject to change without notice. We make every effort to display accurate pricing, but errors may occur. If we discover a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your order.

3. Orders and Payment

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud.
• Payment is processed securely through Stripe. By providing payment information, you represent that you are authorized to use the payment method.
• You will receive an order confirmation email once your order is placed successfully.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping rates, delivery times, and our shipping practices.

5. Returns and Refunds

Due to the perishable nature of our coffee products, we generally do not accept returns. However, if you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the issue, and we will make it right with a replacement or refund.

If you are unsatisfied with your purchase for any other reason, please reach out to us. Customer satisfaction is important to us, and we will work with you to find a solution.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Indian Kaapi and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. User Conduct

You agree not to:

• Use our website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or interfere with our website's functionality
• Submit false or misleading information
• Engage in any activity that could harm our reputation or business

8. Limitation of Liability

To the fullest extent permitted by law, Indian Kaapi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Indian Kaapi, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or violation of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact Information

For questions about these Terms of Service, please contact us at hello@indiankaapi.com.