Privacy Policy

Last updated: December 2024

At Indian Kaapi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, such as:

  • Contact Information: Name, email address, shipping address, and phone number when you place an order or sign up for our newsletter.
  • Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card information on our servers.
  • Order Information: Details about products you purchase, including order history and preferences.
  • Communications: Any messages or inquiries you send to us through our contact form or email.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send promotional emails and newsletters (only if you opt in)
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors (Stripe), shipping carriers, and email service providers.
  • Legal Requirements: When required by law or to protect our rights and safety.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent where processing is based on consent

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@indiankaapi.com.